FREQUENTLY ASKED QUESTIONS (FAQ)
Why Purchase a Murphy/Wallbed from Wallbeds “n” More San Francisco?
Our showroom is one of the most advanced design centers to purchase a Murphy/Wallbed. We have a unique selection of affordable options to meet every buyer’s budget. We encourage you to come in and allow us to help you imagine just how the wallbed and our complementary pieces might look in your space. From made-to-order wallbeds to in-stock wallbeds, we have something for everyone.
How Does the Made-to-Order Process Work?
We meet with you to learn about your unique ideas and needs. Then we walk you through the showroom and answer any questions you might have in order to narrow down the selection process. We will help you pick the style of bed, size of bed, wood, finish, and hardware.
Do You Offer Home Delivery?
Yes, our white glove delivery service delivers and installs the wallbeds and complementary furniture for you. We demonstrate how to fold up the furniture and answer any questions you have.
I’m a Designer, Can I Bring My Client By?
Yes, we are happy to set up an appointment with you and your client. We can show you around the showroom in a no-hassle, no-rush manner and then leave you to discuss your client’s needs. We are never far away if you need us; consider us your personal attendant who can answer your questions and help you pick out a wallbed.
Can I Order a Stylus® Sofa or Chair From You?
Yes, we are the only dealer in San Francisco who carries the Stylus® line of furniture. We are proud to carry the line and can help you customize a look and feel that is right for you.
Are Murphy/Wallbeds Comfortable?
We stand by our Murphy/Wallbeds and can attest to their comfort! Come on in and try one for yourself. We can help you pick a mattress for your new Murphy/Wallbed, or you can use your own mattress, providing it does not exceed 11 inches in thickness.
I Already Have a Mattress. Can I Use My Own Mattress?
Yes, as long as the mattress is 11 inches thick or less.
Can I Close my Murphy/Wallbed With all the Bedding in Place?
Consider your Murphy Bed a completely made bed! This means that guests will arrive to a comfortable bed pre-made with sheets, blankets, and pillows.
I’m Moving. Can I Take My Murphy/Wallbed Bed with Me?
Yes! Your bed is mobile and can be relocated to another room in your home or taken with you when you move.
Do Murphy Beds Attach to the Floor or to the Wall?
Most of our Wallbeds attach to the studs of the wall. If you have a mobile Murphy bed, the bed is not attached to the floor or the wall.
What Types of Wood are Your Wallbeds Made From?
We use furniture grade plywood in birch, alder, beech and oak.
How Long Will it Take to Get My Custom Wallbed?
Our production lead time for our beds is normally 6-8 weeks, plus shipping, delivery and installation. That can increase during busier times of the year. Depending on the production load at the time that you place your order, the time frame can be shorter or longer.
What if I Need a Wallbed Right Away?
We have a complete In-Stock program – our Caspian, Tuscany, Venice, Caspian Desk and Mobile Beds are in stock in our local warehouse and ready to ship. These beds can ship in 1-2 weeks depending on your location and our inventory.
Why Do I Need to Make an Appointment?
We want to give you our full and complete attention with no distractions and allow you to meander through the showroom without any pressure or time constraints.
Do You Offer Weekend or Night Appointments?
We will always do our best to accommodate our customers’ schedules. Weekends are always available and evenings/nights are available with enough notice.